Website Disclaimer

This website and its content are developed jointly by several parties. It provides information to the general public, and to victims in particular, on ransomware. It serves as an interface between victims and suppliers of tools and solutions for unblocking and/or decryption of a victim's files. You need to know that:

  • The “No more ransom” website contains links to other websites. These are separate websites, developed, controlled and maintained by the suppliers of the ransomware unblocking or decryption tools. By clicking on a link and navigating on a separate website, you may agree to the terms and conditions of that (separate) website;
  • The inclusion of external links on this website does not imply endorsement of the products or services contained in them;
  • The “No more ransom” website is not used to collect your personal data. However, linked websites may be used for such purpose. Responsibility for the processing of your personal data is with the party to whom the website belongs. That party is also your first point of contact;
  • Europol – as one of the participants to the project – cannot and will not collect, process or store your personal data;
  • The information and advice published on this website is offered for general information purposes only and should not be considered as professional advice. It is provided “as is”, without being tailored to individual situations. We offer no guaranteed solution to the unblocking and/or decryption of your files and cannot accept any liability got the failing to do so;
  • All information with regard to the diagnostic software and/or decryption tool(s) available on the “No more ransom” website is supplied by the owner of the tool, who is also responsible and liable for the completeness, accuracy and reliability of that information. In case of question with regard to the tool or information with regard to the tool, please contact the party owning the tool directly;
  • Malware is a fast paced area of crime. While the “No more ransom” project aims to assist individuals with issues encountered, the decision about whether to make use of any diagnostic software or description tools is one taken at your own risk. Malware is designed to cause maximum disruption and the parties involved in setting up this website cannot under any circumstances accept liability for any loss of data or damage to property;
  • The parties take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control;
  • The following names and logos belong exclusively to one of the parties and are protected under international law. Their unauthorised use is prohibited:
    • Europol name and logo
    • the EC3 name and logo
    • “de Politie” name and logo of the Dutch Police
    • McAfee Ireland Limited and Logo (McAfee)
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